Privacy Policy – How 777ee Protects Your Data in Pakistan

1 Introduction

777ee operates an online gaming and entertainment platform specifically designed for Pakistan players. When you use our platform — whether on the website or through the 777ee App — certain information is collected as part of providing the service. This Privacy Policy explains what that information is, why it is collected, how it is used, and the choices you have regarding your own data.

We have written this policy in clear Pakistan English because we want every player to actually understand it, not just file it away after a quick scroll. If any section is unclear or you have a specific question, please reach out to the 777ee support team before registering. Taking a few minutes to read this page properly is time well spent.

This policy covers all 777ee services including the main website, the 777ee mobile App, customer support interactions, and any promotional communications you receive from the platform.

2 Data We Collect

777ee collects personal information through two main channels: information you provide directly, and information collected automatically through your use of the platform.

Information you provide directly:

• Full name and date of birth (for registration and age verification)
• Contact number and email address
• Payment account details for JazzCash, Easypaisa, Raast or bank transfers — limited to what is needed to process PKR deposits and withdrawals
• Identity verification documents where requested (such as CNIC or equivalent)
• Support communications — messages, chat logs and email exchanges with the 777ee team

Information collected automatically:

• Device information (type, operating system, browser version)
• IP address and approximate location (city level) for security and fraud prevention purposes
• Session data including login timestamps, pages visited and features used
• Gameplay data including game sessions, bet amounts in PKR and outcomes
• Cookie and local storage data (see Section 6)

We do not collect biometric data, precise GPS location, or contact list information from your device.

3 How We Use Your Data

The personal information collected by 777ee is used for specific, legitimate purposes related to operating the platform and serving Pakistan players. We do not use your data for purposes beyond those listed below without first informing you and, where required, obtaining your consent.

• Account management: Creating and maintaining your 777ee account, verifying your identity, and ensuring one account per player.
• Transaction processing: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported channels.
• Platform security and fraud prevention: Monitoring for suspicious login activity, duplicate account creation, bonus abuse and other behaviours that compromise platform integrity.
• Responsible gaming tools: Using gameplay and deposit data to power your deposit limits, session reminders and self-exclusion features — these tools exist to help you manage your play responsibly.
• Customer support: Using your account and communication history to resolve queries, disputes and technical issues efficiently.
• Platform improvements: Analysing aggregated, anonymised usage data to improve game offerings, page performance and the overall user experience.
• Promotional communications: Sending bonus offers, Cricket season promotions and PSL-related campaigns to players who have opted in to marketing communications.

We will never use your personal data to make automated decisions that negatively affect you without human review. If our platform flags an account for investigation, a member of the 777ee integrity team reviews the case before any action is taken.

4 Payment and Transaction Data

All PKR transactions on 777ee go through trusted Pakistan payment infrastructure. When you deposit or withdraw using JazzCash, Easypaisa, Raast or bank transfer, the actual financial transaction is processed by the relevant payment provider under their own privacy and security terms.

777ee retains a record of transaction amounts, timestamps, and the payment method type (e.g. "JazzCash deposit") for account balance management, dispute resolution, and the fraud prevention checks described in Section 3. Full payment account credentials — such as your JazzCash PIN or bank account password — are never stored by 777ee at any point.

Withdrawal requests are verified against your registered identity to ensure funds are returned to an account in your own name. This check is a security measure that protects you as much as it protects the platform. Transaction records are retained for the period described in Section 10.

5 Data Sharing

777ee does not sell your personal data. Period. We share data with third parties only in the following defined circumstances:

• Payment providers: JazzCash, Easypaisa, Raast and banking partners receive only the transaction data required to process your PKR payment. They handle that data under their own privacy policies.
• Technology partners: Hosting, cloud infrastructure and game content providers may have limited access to platform data as part of their service delivery. These partners are contractually required to handle data securely and only for the purpose of delivering their service.
• Legal obligations: If required by applicable law or a valid legal process, 777ee may disclose data to relevant authorities. We will not disclose more than is legally required in such cases.
• Fraud and security investigations: In cases of suspected serious fraud, account takeover or platform manipulation, limited data may be shared with specialist security partners to support an investigation.

We do not share your data with advertisers, data brokers, social media platforms or any third party for their own marketing purposes. If this ever changes, you will be notified and given the option to object before sharing begins.

6 Cookies and Tracking Technologies

The 777ee website uses cookies and similar technologies to keep the platform running smoothly and to understand how players interact with different features. Here is a breakdown of the types used:

• Essential cookies: Required for the platform to function — login sessions, PKR wallet state, and security tokens. These cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences such as language setting and game display options so you do not have to reset them on every visit.
• Analytics cookies: Collect anonymised data on page visits, session lengths and feature usage. This data helps the 777ee team identify which parts of the platform to improve. No personal identifiers are included in analytics data.
• Session storage: Temporary data held in your browser during a single visit, automatically cleared when you close the tab or browser.

777ee does not use third-party advertising cookies or cross-site tracking pixels. You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform normally.

7 Security Measures

Protecting your data is a priority we take seriously at 777ee. The following measures are in place across the platform at all times:

• All data transmitted between your device and the 777ee platform is encrypted using TLS (Transport Layer Security).
• Account passwords are hashed using a strong one-way algorithm — even 777ee staff cannot see your password.
• Suspicious login attempts trigger automatic security alerts and temporary account locks to prevent unauthorised access.
• Access to player data within the 777ee team is strictly role-based — only staff with a legitimate operational need can access specific categories of data.
• Payment data is handled exclusively through the secure infrastructure of the relevant payment provider and is not stored on 777ee servers in full.

No system is 100% immune to security threats. If you suspect your 777ee account has been accessed without your knowledge, contact the support team immediately so the account can be reviewed and secured without delay.

8 Your Rights Over Your Personal Data

As a registered 777ee player, you have the following rights regarding your personal data. To exercise any of these, simply contact the support team with your request and registered account details:

9 Minors and Age Verification

The 777ee platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18. Age verification is conducted as part of the registration process and may also be requested at the withdrawal stage.

If 777ee becomes aware that an account has been created by or on behalf of a minor, that account will be closed immediately and any deposited PKR balance returned to the verified payment source. No winnings or bonuses will be paid out in connection with an underage account.

If you believe a minor has registered on the platform using false information, please notify the support team so the matter can be investigated and the account closed promptly.

10 Data Retention

777ee retains your personal data for as long as your account remains active. If you close your account, the following retention approach applies:

• Account profile data (name, contact details, preferences) is deleted or anonymised within a reasonable period following account closure, subject to any outstanding disputes or verification requirements.
• Financial and transaction records are retained for a defined period after account closure for record-keeping, dispute resolution and fraud prevention purposes. This retention period reflects standard financial record-keeping practice.
• Support communications are retained for a period sufficient to resolve any ongoing or follow-up queries relating to the closed account.
• Anonymised analytics data may be retained indefinitely since it contains no personally identifiable information.

Once the applicable retention period has elapsed, personal data is securely deleted from 777ee systems. If you have a specific question about how long a particular category of your data is retained, contact the support team.

11 Changes to This Privacy Policy

777ee may update this Privacy Policy from time to time to reflect changes in the platform, payment integrations, or data handling practices. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

If changes are material — for example, if we add a new category of data collection or change how payment data is shared — we will notify registered players via their registered email address or an in-platform notification before the changes take effect. You will have the opportunity to review the updated policy and, if you disagree with the changes, to close your account before they apply.

Minor editorial clarifications that do not affect your rights or the way data is processed may be made without advance notice. Checking this page periodically keeps you informed of the current version.

12 Contact and Data Requests

For any questions about this Privacy Policy, to exercise any of your data rights described in Section 8, or to report a concern about how your personal information has been handled, please contact the 777ee support team. The team is available 24 hours a day, every day of the week.

When submitting a data request, please include your registered account username and the specific nature of your request so the team can handle it as efficiently as possible. Most requests are acknowledged within one business day and resolved within a few business days depending on complexity.